Support Team

Every member of our team plays a vital role in the care we provide to you and your pet. Our team is highly trained and experienced at providing extraordinary care that ensures a world-class experience for all of our patients and clients.

Among those responsible for leading our team is:


Chris Jeffers, President & Chief Operating Officer

Chris Jeffers is the President and Chief Operating Officer of BVNS.  Prior to joining us, Chris held leadership positions in the veterinary industry serving teams in local and regional settings. Chris is a graduate of the Master of Business Administration program from Mount St. Mary’s University.  He is passionate about leading and supporting all of our team members that play a critical role in our company’s mission.

In his spare time, Chris enjoys cooking, traveling, and outdoor activities. He also enjoys the company of his tuxedo cat, Jack, who inspires him to try and be more fashionable every day.


Leslie Reen, Business Analyst

Leslie Reen joined BVNS in 2016 with many years of accounting and office management experience in both small businesses and the federal government. She works closely with the BVNS team to ensure company goals and values are achieved through thoughtful financial analysis.

Leslie grew up in North Carolina and graduated from UNC-Greensboro. Over the years she has made Frederick, MD home with her husband, daughter, son, and their mischievous cat, Nox. Outside of work she can be found spending time with family and friends and supporting her children in their activities. Leslie enjoys cooking, reading, and finding the perfect spot to camp and enjoy the outdoors.



JM headshot for web

Jessica May, Manager of Operations

Jess is the Human Resource Generalist at the Administrative Office in Frederick, MD.

Jess holds a Bachelor’s Degree in Business Administration from Virginia Intermont College and most notably was the manager for a number of years for Meadowbrook Foundation Incorporated, a 501(c)(3) nonprofit organization boosting a fivefold charitable mission.  Prior to joining BVNS, Jess gained a great deal of experience within the veterinary industry as an equine nurse for Virginia Tech’s Marion DuPont Scott Equine Medical Center in Leesburg, VA.

Having recently moved to Rohrersville, MD, she and her husband, Jeff, along with their two fat cats, Jose and Fiona, enjoy hiking, traveling, and settling into their first home.



James Cooley, IT Support Engineer

James is the IT Support Engineer for BVNS. He comes to BVNS with a number of years working as a support engineer in an MSP Environment that helped to support and manage the IT infrastructures of healthcare, veterinary, and other small businesses. He enjoys researching and implementing new IT technologies.

James enjoys fishing and spending time with his family, who includes his wife, son, and soon-to-be daughter who will be arriving early next year.





Kayoko Murray, Referral Relationship Manager

Kai is a referral relationship manager for BVNS. She comes to the company with a Bachelor’s degree in Business Administration with a concentration in Marketing. Kai is also a U.S. Army Veteran who assisted in the veterinary care of military working dogs and pets of active duty military families. Since her time in the Army, she has worked in both GP and critical care and emergency in Japan as well as the United States.

Kai enjoys traveling, running outdoors, and spending time with her husband, children, and dog Bella.






Logan – CSR, Team Lead
Carly – Vet Assistant
Danielle  – Vet Assistant
Kendall  – Vet Assistant
Hailey  – Vet Assistant
– Vet Assistant
Emmalee – RVT
Shelby – RVT


Mari – CSR, Team Lead
Mercedes – CSR
Arlette – CSR
Sue – LVT
Kelli – LVT
Laura – LVT
Alexandra – LVT
Margaret – LVT
Kelly – Vet Assistant
Vera – Vet Assistant


Emelia – CSR
Rachel – CSR
Angela – CSR
Jenna – CSR
Austin-Elizabeth – Vet Assistant
Brandi – Vet Assistant
Judy – Vet Assistant
– Vet Assistant
– Vet Assistant
Mary –
Vet Assistant
Janzell –
Vet Assistant
Virginia –
Erica – LVT
Savannah – LVT
Katie –
LVT, Team Lead


Joan – CSR
Stephano –  CSR
Rachel – Vet Assistant
Madeline –  Vet Assistant
Zuzana –  Vet Assistant
Christina –  RVT
Leigh –  RVT
Mika –  RVT
Brittany – Vet Assistant
Dr. Kristen Thomas 
– Neurology Intern


Dee – CSR
Brittney  – LVT
Josh  – LVT
Megan – LVT
Brittany – LVT, Team Lead
Kristi  – Vet Assistant
– Vet Assistant

Atlanta, GA
(678) 400-0042
Leesburg, VA
(703) 669-2829
Richmond, VA
(804) 716-4716
Rockville, MD
(301) 637-4248
Springfield, VA
(703) 451-3709