Support Team

Every member of our team plays a vital role in the care we provide to you and your pet. Our team is highly-trained and experienced at providing extraordinary care that ensures a world-class experience for all of our patients and clients.

Among those responsible for leading our team are:


Chris Jeffers, President & Chief Operating Officer

Chris Jeffers is the President and Chief Operating Officer of BVNS.  Prior to joining us, Chris held leadership positions in the veterinary industry serving teams in local and regional settings. Chris is a graduate of the Master of Business Administration program from Mount St. Mary’s University.  He is passionate about leading and supporting all of our team members that play a critical role in our company’s mission.

In his spare time, Chris enjoys cooking, traveling, and outdoor activities. He also enjoys the company of his tuxedo cat, Jack, who inspires him to try and be more fashionable every day.


Leslie Reen, Accountant

Leslie Reen joined BVNS in 2016 with many years of accounting and office management experience in both small business and the federal government. She works closely with the BVNS team to ensure company goals and values are achieved through thoughtful financial analysis.

Leslie grew up in North Carolina and graduated from UNC-Greensboro. Over the years she has made Frederick, MD home with her husband, daughter, son, and their mischievous cat, Nox. Outside of work she can be found spending time with family and friends and supporting her children in their activities. Leslie enjoys cooking, reading, and finding the perfect spot to camp and enjoy the outdoors.



JM headshot for web

Jessica May, HR Generalist

Jess is the Human Resource Generalist at the Administrative Office in Frederick, MD.

Jess holds a Bachelor’s Degree in Business Administration from Virginia Intermont College and most notably was the manager for a number of years for Meadowbrook Foundation Incorporated, a 501(c)(3) nonprofit organization boosting a fivefold charitable mission.  Prior to joining BVNS, Jess gained a great deal of experience within the veterinary industry as an equine nurse for Virginia Tech’s Marion duPont Scott Equine Medical Center in Leesburg, VA.

Having recently moved to Rohrersville, MD, she and her husband, Jeff, along with their two fat cats, Jose and Fiona, enjoy hiking, traveling, and settling into their first home.



Christine Weaver, Technical Training Coordinator

Christine Weaver is a licensed veterinary technician specialist (LVT, VTS) in Small Animal Neurology.

She started working in the veterinary industry in 2002 and joined BVNS in 2008 as a veterinary technician.  She obtained her Associate’s of Applied Sciences in Veterinary Technology from the Community College of Baltimore County and is currently completing her Bachelor’s in Biobehavioral Health through Penn State University.

She lives in Mount Airy, MD with her boyfriend, her cat Fiyero-Jose-Furball, and a reef tank filled with amazing saltwater life like crab, shrimp and sea urchins. She also enjoys physical fitness, strength training and mountain biking.


Heather Carter, Manager, Operational Excellence

Heather has a Veterinary Technician Specialty (VTS) in Anesthesia & Analgesia and a BS in Management.  Prior to BVNS, Heather worked in almost every facet of veterinary medicine.  She taught and trained veterinary students in a university setting, established field clinics in remote areas all over the globe with Rural Area Veterinary Services (RAVS), and she managed various teams in practices in Virginia and Maryland.  The common thread between these roles was leadership and team development.

Heather is from Colorado and grew up snowboarding and playing hockey.  She is a devoted Washington Capitals fan and is confident that they will win another Stanley Cup in her lifetime.  She lives with two orange cats but only one of them is nice.



James Cooley, IT Support Engineer

James is the IT Support Engineer for BVNS. He comes to BVNS with a number of years working as a support engineer in an MSP Environment that helped to support and manage the IT infrastructures of healthcare, veterinary, and other small businesses. He enjoys researching and implementing new IT technologies.

James enjoys fishing and spending time with his family, who includes his wife, son, and soon-to-be daughter who will be arriving early next year.





Kayoko Murray, Referral Relationship Manager

Kai is a referral relationship manager for BVNS. She comes to the company with a Bachelor’s degree in Business Administration with a concentration in Marketing. Kai is also a U.S. Army Veteran who assisted in the veterinary care of military working dogs and pets of active duty military families. Since her time in the Army, she has worked in both GP and critical care and emergency in Japan as well as the United States.

Kai enjoys traveling, running outdoors, and spending time with her husband, children, and dog Bella.




Toria Hester, Marketing and Client Experience Coordinator

Toria is the marketing and client experience coordinator for BVNS. After winning 2nd place in the Collegiate 2017 DMAWEF MAXI Competition in DC, Toria discovered a passion for brand storytelling. She has a BSBA in Business Administration with a concentration in Marketing from Christopher Newport University. She comes to BVNS with digital, visual, social, person-to-person, and print marketing experience for small businesses and entrepreneurs. 

Toria enjoys writing, painting, and listening to music in her free time. She has a cat named Lady who loves to be cuddled all. the. time.





Logan – CCR, Team Lead
Carly – Vet Assistant
Danielle  – Vet Assistant
Kendall  – Vet Assistant
Hailey  – Vet Assistant
Brooke  – RVT
Emmalee – RVT
Jamee – RVT
Shelby – RVT


Arlette – CCR
Mari – CCR
Sue – LVT
Bethany – Vet Assistant
Kelly – Vet Assistant
Gabriella – Vet Assistant
Kelli – LVT
Alexandra – LVT
Margaret – LVT


Emelia – CCR
Rachel – CCR
Angela – CCR
Austin-Elizabeth – Vet Assistant
Brandi – Vet Assistant
Elizabeth – Vet Assistant
Judy – Vet Assistant
– Vet Assistant
Mary – Vet Assistant
Virginia –
Katie –
LVT, Team Lead


Joan – CCR
Akira – Vet Assistant
Rachel – Vet Assistant
Lisa – Vet Assistant
Kian –  Vet Assistant
Holly –  Vet Assistant
Christina –  RVT
Leigh –  RVT
Mika –  RVT


Dee – CCR
Freddie – Vet Assistant
Brittney  – LVT
Devin – LVT
Josh  – LVT
Megan – LVT
Brittany – LVT, Team Lead
Kristi  – Vet Assistant

Atlanta, GA
(678) 400-0042
Leesburg, VA
(703) 669-2829
Richmond, VA
(804) 716-4716
Rockville, MD
(301) 637-4248
Springfield, VA
(703) 451-3709